State Farm® Insurance Agent Bob Johnston
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
BILL Neapolitan
December 18, 2025
5
out of
5
rating by BILL Neapolitan
"Always a pleasure to deal with. Always available"
We responded:
"Bill we appreciate your kind words and giving us the 5 star google review! We strive to be there and available and complete the job correctly the first time. Have a great holiday and a safe 2026! Bob Johnston State Farm Hatboro "
nadine widin
December 17, 2025
5
out of
5
rating by nadine widin
"I have had all of my insurance through this office for over 50 years. Trustworthy, helpful, and always friendly. They go above and beyond !"
We responded:
"Thank you so much for your kind and thoughtful 5-star review on Google. We are committed to being friendly, trustworthy, and helpful in every way we can. Your support means a great deal to us, and we look forward to assisting you again in the future. Wishing you a joyful holiday season and a healthy 2026! Warm regards, Bob Johnston State Farm Hatboro"
Michelle Schetter
December 15, 2025
5
out of
5
rating by Michelle Schetter
"Bob Johnston and his staff have provided absolutely excellent customer service to me and my family over the many years that he has been my agent. They always pick up the phone when you call and take care of what needs done! I recommend his office to anyone who needs great car insurance and quick, easy, knowledgeable and reliable customer service!"
We responded:
"Michelle, thank you for taking the time and sending in such a heartfelt Google review. It’s been our pleasure working with you and your family all these years. We strive to do exactly what you mention each interaction with everyone. Best regards for a great 2026 ! Bob Johnston State Farm Insurance Hatboro"
CHRIS WOOD
December 13, 2025
5
out of
5
rating by CHRIS WOOD
"Just wanted to share my overall experience With Bob Johnston @ state Farm . . . Obviously most people must have & pay for all types of insurance for most of their lives. Well, Bob has been sooo great to me for several years, & He is NOT an insurance agent. He is a HUMAN BEING whom actually cares for his clients & people in general. I recently had a minor fender bender over the summer, & not only did he & his agency IMMEDIATELY handle my claim seamlessly & simply, Bob actually came to see me to be assured that I was not hurt or distraught in any way, and to assure me that "don`t worry, Chris, State Farm has got you on this". Which they absolutely did. Just a great guy, & a great agency providing great service 24/7. So, If anyoune is looking for insurance of any kind, Do yourself a favor & contact his agency. I promise you will not be disappointed !"
We responded:
"Chris, thank you so much for your kind words and the 5-star Google review. We were happy to assist you with your recent claim and are pleased that everything was resolved to your satisfaction. We look forward to continuing to work with you and your family in 2026. Wishing you a wonderful holiday season and good health. Bob Bob Johnston, Hatboro State Farm Insurance #Hatborobob "
Amar Parikh
December 12, 2025
5
out of
5
rating by Amar Parikh
"Bob and his team offer exceptional service and they are a pleasure to work with. They’re incredibly friendly, thorough, and always eager to help, making the entire insurance process smooth and stress-free. I highly recommend them for your insurance needs!"
We responded:
"Amar, thanks very much for sending in this very thoughtful Google review. It's my pleasure to work with you to provide your insurance protection. I look forward to many more years of working together. Best regards, Bob #Hatborobob #Bob Johnston State Farm Insurance "
James Woodward
December 9, 2025
5
out of
5
rating by James Woodward
"Bob and his team are exceptionally responsive and helpful at every turn. I would recommend him without reservation….fiestas all around. Jackson, his team member was extremely helpful and a joy to work with. Great customer service!!"
We responded:
"Jim, thanks for taking the time to send us this Google review and for your kind words. It's been our pleasure to work with you and your family all these years. We wish you and your family the best of holidays and good fortune as we move into 2026!"
Sue Mccoy
November 24, 2025
5
out of
5
rating by Sue Mccoy
"Been with Bob Johnston State Farm for at least 20 years. I just had my first accident and my truck was totaled. Bob and his staff have been extremely helpful and very responsive to all my questions. I would highly recommend Bob at State Farm."
We responded:
"Kevin/Sue, thanks for the nice comments and the 5 Star Google review. Sorry to see the truck totaled but glad Kevin was ok and could walk away. Those pictures were scary. Glad we could be of assistance to make the claim go smoothly. It's our pleasure to work with you all these years. Best regards and hope you all have a great Thanksgiving holiday. Bob Johnston, State Farm Hatboro Hatboro Bob"
Ben Vitelli
November 24, 2025
5
out of
5
rating by Ben Vitelli
"Worked with Sue on a homeowners policy for a new property and she was quick on providing us with coverage in a short time window! Love working with her, Rosie and Bob!"
We responded:
"Ben, thanks for the nice 5 Star Google review and your comments about Sue and our office. Best of luck with your new home. It's our pleasure to work with you and Karly for all your insurance needs. Have a great holiday season. Hatboro Bob Bob Johnston State Farm Insurance, Hatboro PA"
Dale Sandstrom
November 21, 2025
5
out of
5
rating by Dale Sandstrom
"Can’t say enough good things about Bob Johnston’s State Farm office. They are thorough,informative and timely. Rosemary is just a shinning star there. She knows her stuff and my husband and I love her :)"
We responded:
"Dale, thanks for taking the time to send in this great 5 star Google review. It's our pleasure to assist you and Bruce all these years. hope you have a great Thanksgiving holiday. Best regards, Bob #hatborobob, Bob Johnston State Farm Insurance, Hatboro PA"
Christine Russell
November 19, 2025
5
out of
5
rating by Christine Russell
"I contacted Bob Johnston’s State Farm to request that my life and auto policies be transferred. I spoke with Jackson Russell, who not only skillfully handled those transfers. He also advised that, although I was moving from an apartment to a house since I was renting space in that house, I should maintain my renters insurance to provide additional security for both myself and the homeowner. His knowledge, and forethought may well save us a great deal in the future. Kudos to both Jackson and Bob for great customer service!"
Brenda Greene
November 19, 2025
5
out of
5
rating by Brenda Greene
"I was referred to Jackson at State Farm during my search for a Homeowners policy. Jackson was very helpful and thorough and was able to save me $160. per month on my new policy. Very friendly office, I’m glad I switched."
We responded:
"Brenda, thanks for your very nice 5 star Google review. I’m glad we were able to help you with your homeowners insurance. That’s pretty good savings per month these days! Best wishes for a nice Thanksgiving. Bob Johnston. "
Matthew Billings
November 11, 2025
5
out of
5
rating by Matthew Billings
"Jackson is the best"
We responded:
"Matthew, thank you for the 5 star Google review. Jackson is a good addition to our office. Bob"
mike card
November 11, 2025
5
out of
5
rating by mike card
"I have had awesome experiences with Bob Johnston and his fabulous staff. Nobody likes to put in a claim, however; Bob and his staff makes a troublesome time easier to navigate. Their professionalism and response to our claim was painless. This office has always been courteous and professional. I have been with State Farm my entire adult life and with Bob Johnston office for 25+ years."
We responded:
"Mike, thank for the heartfelt and wonderful review. Its a pleasure to help you and your family all these years. With your lifelong dedication to volunteer serve for our community you understand that we want and need to be there in a person's time of need. Enjoy this upcoming Memorial Day weekend. Bob Johnston, State Farm Hatboro. #Like a GoodNeighbor, #StateFarmInsurance"
Shannon S
September 10, 2025
5
out of
5
rating by Shannon S
"My husband and I have been working with Bob Johnston for home and auto insurance after my family worked with him for many years. Both he and his staff are always responsive, reliable, and incredibly helpful!"
We responded:
"Shannon, thank you for the 5 star Google review. I appreciate your business and look forward to ongoing relationship with you and your family. It's been our pleasure to serve you all these years. Best regards, Bob"
Kevin bongarzone
June 13, 2025
5
out of
5
rating by Kevin bongarzone
"Worked with Rosemary today to get a policy worked up for a new motorcycle. She made the process smooth and completely stress free. This office always answers the phone, and in the rare chance they can’t, expect a call back soon. Wouldn’t choose any other insurance broker. Thank you!!!"
We responded:
"Kevin, thanks for the very kind words and the 5-star review. Rosemary told me she was speaking with you yesterday about the new bike. Be careful out there with all the inattentive and distracted drivers. It's been our pleasure to insure your family all these years. We will continue to do our best every day. Bob Johnston State Farm Hatboro #Likeagoodneighbor #Hatborostatefarm #Bobjohnstonstatefarm"
Jason Winter
June 4, 2025
5
out of
5
rating by Jason Winter
"Rosemary Heinrich is reliable and honest. I never think to switch my insurance provider because every time I call Rosemary either picks up or call me back right away."
We responded:
"Jason, thanks very much for the kind words regarding Rosemary! It’s our pleasure to work with and for you all these years! We will continue to do our best. Bob Johnston State Farm Hatboro #Likeagoodneighbor #Hatborostatefarm #Bobjohnstonstatefarm"
Tommy C
May 22, 2025
5
out of
5
rating by Tommy C
"I’ve been with Bob for too many years to count, and I can’t imagine working with another agent. Bob and his team are wonderful. They truly care about setting customers up with the coverage that is right for them. Wonderful customer service!"
We responded:
"Tommy, we appreciate your kind words and the 5 Star Google review. It's our pleasure to assist you and all of your family. Enjoy this Memorial Day weekend and perhaps we will see the sun at some point. Bob Johnston State Farm Hatboro #State Farm Insurance #Hatboro #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
Brandon Chalmers
May 19, 2025
5
out of
5
rating by Brandon Chalmers
"Excellent service with helpful and knowledgeable agents, can't possibly recommend enough"
We responded:
"Brandon, thanks very much for the nice comments and 5 Star Google review. It's our pleasure to assist you in your time of need and into the future. Bob Johnston, State Farm Hatboro. #State Farm Insurance #Hatboro #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor"
Karen Christiansen
May 14, 2025
5
out of
5
rating by Karen Christiansen
"Bob and his team provide the best customer service at all times. We have been with Bob and State Farm for many years and have never had a reason to change our insurance."
We responded:
"Karen, thanks for the very nice comments. It's been our pleasure to work with you, Alan and your family all these years. Best regards, Bob Bob Johnston, State Farm Hatboro #State Farm Insurance #Hatboro #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor "
Barbara Wilson
May 9, 2025
5
out of
5
rating by Barbara Wilson
"Always there for us whatever we need. Friendly service and always have our best interests at heart. Been a customer since I was 16 years old and now my husband and children continue on with me to rely on their services."
We responded:
"Barbara, thank you very much for the nice words. It's our pleasure to provide your insurances all these years. Enjoy this upcoming weekend. Bob Bob Johnston, State Farm, Hatboro , PA #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor "
Jonathan Lander
May 8, 2025
5
out of
5
rating by Jonathan Lander
"We love Bob and his folks! We've been working with them since the late 1990s!"
We responded:
"Jonathan, thank you very much for the 5 Star Google review. It's always been a pleasure dealing with you and your family all these years from my State Farm office here in Hatboro. I look forward to many more years of protecting all your insurance needs. Best regards, Bob Bob Johnston, State Farm, Hatboro PA. #GoodNeighbor #Insurance #Statefarm #carinsurance #homeinsurance #likeagoodneighbor""
Bill Parkton
April 30, 2025
5
out of
5
rating by Bill Parkton
"Bob & his staff are the reasons we been with State Farm for over 30 years. Whether it's Sue, Rosemary, or Bob, someone is there for fast, courteous and reliable service. Their assistance has ranged from simple question on coverage, a bogus lawsuit, or a claim on an accident that totaled our car. Any situation has always been seamlessly handled. If you need an agent, give them a call. Too many people look solely at the premium cost, but good service by your company is priceless. We have our homeowners' and car insurance with them & State Farm. We don't need "Jake from State Farm". We've got the Johnson Agency."
We responded:
"Bill, thanks for this great 5 star review and special comment about Jake from State Farm! Made our day here and we all laughed. We will continue to do our best for you. Get out and enjoy this weather on those bikes! Best regards, Bob"
Roger Fetterman
April 28, 2025
5
out of
5
rating by Roger Fetterman
"My wife and I are forever grateful for Bob Johnston and his office staff for all they have done for us. We currently are in the middle of a claim in which they have done everything they could to make the process easy. I have recommended the agency to others because of the warm and caring atmosphere you experience with him and his staff. He is truly an advocate for his clients."
We responded:
"Roger and Evelyn, thank you sincerely for this heart felt review. It's remarkable to everyone in our office how you both remain so positive being out of your house all this time. We will continue to do our best to make this process as smooth as possible. We all enjoyed the great home made candy ! Best wishes. Bob "
Assunta Baldwin
April 18, 2025
5
out of
5
rating by Assunta Baldwin
"I can’t say enough positive things to say about this agency. They go above and beyond for their customers. Every single person in their office is friendly, professional and very well knowledgeable. I give them a 10+++ The absolute best!!!"
We responded:
"Assunta, thank you for the very kind words and great 10 Star review ! We will continue to do our best and exceed your expectations. Enjoy this great weather which has finally arrived. "
J Smolczynski
March 6, 2025
5
out of
5
rating by J Smolczynski
"Our family has been a client for over 25 years. That’s what we feel like. Family. There’s no need an account number when we call the office. Bob and his staff take the time to explain things. We have never even considered looking for a new insurance company. From auto, home owners to life insurance Bob and his staff have you covered."
We responded:
"Joe, thanks for the very nice comments and for your long term loyalty to State Farm and my office. We sincerely appreciate your business. As spring approaches let’s all hope for sunshine and less wind! Take care, Bob"