State Farm® Insurance Agent Bob Johnston, CPCU
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Sipple
October 5, 2026
5
out of
5
rating by John Sipple
"Bob and all the people that work in his office are exceptional, there always willing to go the extra mile when you need it.and the prices are always good.and there always there when you need them."
We responded:
"John, thank you for sending in this 5-Star Google review. We pride ourselves on doing the best we can for our clients and for going the extra mile.
It's our pleasure to provide your insurance. Enjoy this nice fall weather despite the Birds loss yesterday. Take care, Bob
Bob Johnston, State Farm Hatboro"
Deborah Bradbury
October 2, 2026
5
out of
5
rating by Deborah Bradbury
"Bob & Rosemary are top notch. Bob has been my agent for years, I wouldn't change a thing! Ways good service. They are like old friends."
We responded:
"Deb, thank you very kindly for the review and compliments. You are a pleasure to work with and we sincerely appreciate your support and great review.
Best regards for a nice weekend.
Bob"
Michael Adams
October 1, 2026
5
out of
5
rating by Michael Adams
"Have been a customer for over a decade, family has been customers for several decades, and have never had better insurance than with Bob Johnston and his Agents."
We responded:
"Michael, thanks for the great review and comments about our office here in Hatboro! We strive to do our best!
Be careful out there!
Bob Johnston State Farm
Hatboro "
Marlene Rosenblum
September 30, 2026
5
out of
5
rating by Marlene Rosenblum
"We have been with Bob Johnston and his State Farm agency for over 30 years. We have had multiple types of policies: auto, homeowners, life insurance and more. Bob and his staff are simply The Best agents, hands-down. They exhibit every great quality a client is looking for. They are responsive, timely, knowledgeable, provide valuable advice and more. Bob and his entire staff are genuine, friendly people."
We responded:
"Marlene, thank you for the very nice 5-star Google review and kind words. It's been our pleasure to work with your family all these years. We honestly strive to do our best, develop long term relationships with great families like yours. We will continue to strive and do our best to assist you in any way possible.
Best regards, Bob
Bob Johnston State Farm Hatboro
#Hatborohappenings
#FriendsofHatboro
#StateFarm"
Duane Jessup
September 23, 2026
5
out of
5
rating by Duane Jessup
"Bob Johnston and his staff have been my insurance agent for many years. They have always been friendly, dependable, knowledgeable and courteous. Their office is convenient and local."
We responded:
"Duane, I appreciate your very nice comments and the 5 Star Google review. It's our pleasure to assist you and your family all these years. We promise to continue to provide our best efforts in assisting you and your family with your insurance needs.
GO BIRDS!
Best regards, Bob
Bob Johnston, State Farm Insurance Hatboro
#statefarm
#hatboro
#voicesofhatboro"
Brian Reutter
September 22, 2026
5
out of
5
rating by Brian Reutter
"Bob and team are amazing to work with. Looking forward to working with them for many years. They answer any questions immediately and provide solutions/options in an extremely fast manner across our home and auto policy’s. Always a pleasure speaking with Bob and team."
We responded:
"Brian, thanks for taking the time to submit this 5 star Google review. I sincerely appreciate your kind works. It's a pleasure to work with you and all your family. Best of luck with your new home and community. We will continue to do our best. Bob Johnston
#Hatborostatefarm
#statefarminsurance"
Karen Gibson
September 14, 2026
5
out of
5
rating by Karen Gibson
"Bob Johnston has been my agent for a very long time. He is a great resource for all of my insurance needs and questions. Bob is extremely knowledgeable and trustworthy, and his expertise gives me complete piece of mind."
We responded:
"Karen, thanks very much for the great 5 Star Google review. It's our pleasure to insure your family all these years. We look forward to continuing our relationship. Hope you and Vince continue to enjoy your well-earned retirement and upcoming trip. Best regards, Bob
Bob Johnston State Farm Hatboro
#Hatboro
#Therealvoicesofhatboro
#voicesofhatboro
#statefarminsurance "
Jeff LaSalle
August 26, 2026
5
out of
5
rating by Jeff LaSalle
"One of the true benefits of small town life is long-term trusting relationships with people. We have been clients of Bob Johnston for almost 30 years. Through our dealings with Bob and Rosemary for home insurance and countless cars and motorcycles they have been trusted advisors and advocates. It is always a pleasure working with them. Highly recommended."
We responded:
"Jeff, we appreciate the very kind words and long-term support! It's out pleasure to work with you and your family all these years and into the future.
Best regards for a nice Labor Day weekend and end of the summer.
Bob
Bob Johnston, Hatboro State Farm
#statefarminsurance
#voicesofhatboro
#realvoicesofhatboro"
Steve A
August 25, 2026
5
out of
5
rating by Steve A
"Amazing Team that has had my back for close to 20 years!!!"
We responded:
"Steve, appreciate the 5 star Google review. It's our pleasure to help you and your family all these years. Thank you for taking the time to do this.
Best regards, Bob Johnston CPCU, Agent"
Cody and Jess Johnson
August 11, 2026
5
out of
5
rating by Cody and Jess Johnson
"We have been using State Farm Hatboro for about 5 years and couldn’t be happier! everyone is so helpful and kind and staying loyal to them over the years you do receive some discounts which is really nice to be rewarded"
We responded:
"Cody & Jess, thank you very much for the kind words and Google review. We try our best to provide efficient insurance services while remaining kind. We treat people how we would like to be treated and it's nice of you both to recognize this. We look forward to providing your insurance needs for many years.
Best regards, Bob
Bob Johnston, Agent State Farm Hatboro
#therealvoicesofhatboro
#voicesofhatboro
#statefarminsurance"
John Musco
August 11, 2026
5
out of
5
rating by John Musco
"I have been with Bob and State Farm for over 30 years and his office has been great to me and my family. They are always very responsive, helpful and get any of my questions or claims addressed quickly. Highly recommended."
We responded:
"John, thanks very much for the nice comments and the 5 Star Google review. It's our pleasure to assist your family with your personal insurance needs.
Hope you enjoy the rest of the summer!
Bob Johnston, CPCU, Agent State Farm Hatboro
#therealvoicesofhatboro
#voicesofhatboro"
Mary Drew
August 6, 2026
5
out of
5
rating by Mary Drew
"Rosemary and Bob are the best!!! They care and will go the extra mile for their clients. Highly recommend state farm with Rosemary and Bob - They got your back!!!"
We responded:
"Mary, thank you very much for the kind words. We do our best and are excited that you feel this way about our office. Have an enjoyable weekend and hopefully the rain will hold off. Best regards, Bob"
Conner Holm
July 30, 2026
5
out of
5
rating by Conner Holm
"Everyone in the office is quick to respond and are always attentive and helpful. Figuring out my insurance when I moved and when I filed an accident claim was never stressful or confusing because they were always available to lead me through the process and answer my questions. Coverage is great, and I know I can always count on them for help when needed."
We responded:
"Conner, thank you very much for your kind words and the 5 Star google review. It's our pleasure to help in any way possible and to provide your entire family with their insurance needs.
Best regards and enjoy the rest of the summer. Tell your Dad I was asking for him.
Bob Johnston, State Farm Hatboro
#voicesofHatboro
#therealvoincesofHatbro
#hatboro"
Suzanne Moore
July 13, 2026
5
out of
5
rating by Suzanne Moore
"Working with Rosemary at Bob Johnson's State Farm has always been a positive experience. I've never compared prices due to the family atmosphere I feel whenever I call them. I would absolutely refer them to anyone looking for insurance"
We responded:
"Suzanne, thanks for the very nice comments regarding Rosemary and for leaving us a 5-Star Google review. It's been our pleasure to assist you with your insurance needs all these years. We will continue to do our best!
Best regards, Bob
Bob Johnston State Farm Hatboro
#Hatboro
#Friends of Hatboro"
Jess McGuigan
July 2, 2026
5
out of
5
rating by Jess McGuigan
"Bob and his team have been taking excellent care of my camper, golf cart and cars. They are extremely friendly and helpful anytime I have needed anything. I look forward to working w them for years to come! I just paid my car insurance and Rosemary is always a pleasure to speak with!"
We responded:
"Jess, we appreciate you taking the time to send in this very nice 5 Star Google review. It's our pleasure to insure you all these years and look forward to many years to come. We hope you have a great summer camping but be careful with this heat and humidity!
Thanks, and I hope you have an enjoyable July 4th weekend. Bob
Bob Johnston, Hatboro State Farm Insurance
#hatboro"
Paula bortnichak
June 8, 2026
5
out of
5
rating by Paula bortnichak
"Bob Johnston and his staff really are the good neighbors of State Farm. We have had multiple and unexpected housing and auto disasters over the years and Bob has advised and helped with all. I feel so fortunate to have found him."
We responded:
"Paula, thank you for the 5-Star Google rating. It's my offices pleasure to work with you and your family all these years. We make promises to people to actually be there when our clients need us and we live by that promise. Lots of insurance agents promise things at the time of sale but few actually show up when disaster strikes. We appreciate your loyalty and kind words about our office.
Bob Johnston State Farm Hatboro
#Hatboro
#Statefarminsurance
@hatborochamber"
Naila H
April 21, 2026
5
out of
5
rating by Naila H
"EXCELLENT customer service!!! Had a flat tire over 40 miles from home and both Sue and Bob from the office took absolute care of my emergency!"
We responded:
"Naila, thank you for the very kind words especially after a tough day for you with your car. It's our pleasure to help relieve some of the stress after a problem, especially for such great long term clients like you and your family.
We appreciate the 5-star Google review as these help demonstrate to other potential clients our dedication and high level of commitment to quality service. If any of your friends or family are having insurance issues whether it be price or level of service, please share our office contact information.
Best regards for a better day today than yesterday!
Bob Johnston, Hatboro State Farm "
L Heebner
March 30, 2026
5
out of
5
rating by L Heebner
"Such a great Team. Their Customer service is top notch. It's never fun thinking about navigating through an insurance claim but not with Bob's team. They were with me every step of the way ensuring we were OK, offering suggestions, following up and assisting with my last minute change of plans. I truly felt cared about. Bob reached out immediately and Sue was right behind holding my hand navigating me through addressing my concerns. Thank you so much for making what could have been a stressful time, quite the opposite."
We responded:
"Linda, thank you so much for your kind words and thoughtful compliments about our office. We are dedicated to providing exceptional service during our clients' times of need. After all, isn’t that exactly what car and home insurance should do when a claim arises? Your 5-star Google review speaks volumes to potential clients, showing that we stand behind our promises when offering our products. Your feedback perfectly reflects why so many people choose to stay with us for years.
Wishing you and your family a wonderful Easter weekend and hoping for some nicer weather ahead. Looking forward to possibly seeing you on the Jamison pickleball courts this season!
Warm regards,
Bob
Bob Johnston
State Farm Insurance Hatboro
"
Nancy Aupperle
March 23, 2026
5
out of
5
rating by Nancy Aupperle
"Everyone I have dealt with has been very courteous. Nothing is too much trouble. I’ve been with State Farm for many years now and have always had prompt and excellent service."
We responded:
"Nancy, thank you kindly for the thoughtful comments about our office and the outstanding 5 Star Google review. We appreciate your loyalty with our office and it's our pleasure to serve your insurance needs all these years.
Hopefully spring is coming soon so we can all put this nasty winter behind us all. Phillies open up in a few days and we can't wait.
Best regards, Bob
Bob Johnston, State Farm Hatboro"
Lisa Lake
March 19, 2026
5
out of
5
rating by Lisa Lake
"I have been with Bob Johnston’s team for almost 30 years. They are knowledgeable, personable and genuinely care about their customers. They have had staff that have been there the entire time which says something. I highly recommend them."
We responded:
"Lisa, thanks for the very nice comments about our office and staff. It's our pleasure to assist you with your insurance needs all this time. We look forward to continuing this relationship. 5 Star google rating that are sincere as yours are hard to come by these days and I sincerely appreciate your time.
Take care and let's hope for some nice weather very soon to get that boat in the water. Best regards!
Bob
Bob Johnston, State Farm Hatboro"
Tyler Swaby
March 13, 2026
5
out of
5
rating by Tyler Swaby
"Anytime I call they are always super nice and pretty much solve any issues or questions I have. The few times that I call and have to leave a message they get back to me in literally no time at all. Anyone that says they are looking to change insurance I always recommend calling Bob Johnston office and if you can talk to Rosemary cause she’s the absolute sweetest and is always cheerful and caring."
We responded:
"Tyler, thank you for the heartfelt 5 Star Google review. We stive to do our best every day and I'm surely glad you noticed. We will continue to do our best for you and Taylor. Thank you for also telling your friends and family about our office and how we all feel about Rosemary and her extra efforts every day.
Have a great weekend and hopefully the Spring will be here for more than just 2 days very soon.
Bob Johnston, CPCU, Agent
State Farm, Hatboro"
Stephen DePalantino
March 6, 2026
5
out of
5
rating by Stephen DePalantino
"I have been with Bob Johnson State Farm insurance and his predecessor, Bruce Heath since I was 16 years old and I am now 77! Bob and his staff are amazing. They are communicative, always helpful, and the service is exceptional - I never price or am tempted to look any other place for Home and auto insurance. Customer for life."
We responded:
"Steve, thanks for the 5 star review! Bob"
Jen Osborn
March 3, 2026
5
out of
5
rating by Jen Osborn
"They are always extremely helpful. I always get clear answers. Rosemary is especially helpful and remembers me and we always share a laugh. It makes my phone calls with them extra special because they make me feel like my call is important."
We responded:
"Jen, thanks for the very kind words and the 5 Star Google review. It's been our pleasure to assist you and your family with your insurance needs all these years. We try to make this business as personable as possible especially in our client's time of need and Rosemary excels in that aspect.
Let's hope for an early Spring.
Take care, Bob
Bob Johnston, CPCU, Agent State Farm
Hatboro PA"
Paul Williams
March 2, 2026
5
out of
5
rating by Paul Williams
"Always willing to work with you"
We responded:
"Paul, thank you for the Google review. It’s been our pleasure to work with you all these years.
I appreciate you taking the time to send this message. Best wishes for an early Spring for all of us!
Best regards, Bob
Bob Johnston
State Farm Hatboro "
Christine Goold
February 25, 2026
5
out of
5
rating by Christine Goold
"My windshield cracked during this last snow storm and my agent was MORE than helpful. Even in the past when I’ve needed to use my insurance, wether it’s auto, or the policy I have on my laptop, or renters insurance- my agent is always so helpful in making sure my experience with them is the least stressful part in dealing with a crisis."
We responded:
"Christine, thank you so much for taking the time to leave us a wonderful 5-star Google review! We truly appreciate your kind words and are delighted to hear that we were able to assist you smoothly with your auto claim. Your satisfaction means a lot to our office, and it’s rewarding to know we could make the process easier for you.
If you have any friends or family who could benefit from our services, we would be honored if you would send them our way. Referrals from valued clients like you are the highest compliment we can receive.
Please don’t hesitate to reach out if you need anything in the future. Thanks again for your support!
Best regards, Bob
Bob Johnston, CPCU, Agent
State Farm Insurance, Hatboro PA"