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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of J Smolczynski

J Smolczynski

March 6, 2025

5  out of  5
rating by J Smolczynski
"Our family has been a client for over 25 years. That’s what we feel like. Family. There’s no need an account number when we call the office. Bob and his staff take the time to explain things. We have never even considered looking for a new insurance company. From auto, home owners to life insurance Bob and his staff have you covered."
We responded:
"Joe, thanks for the very nice comments and for your long term loyalty to State Farm and my office. We sincerely appreciate your business. As spring approaches let’s all hope for sunshine and less wind! Take care, Bob"
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Vicki Connolly

February 28, 2025

5  out of  5
rating by Vicki Connolly
"They are the most trusting, kindest and professional bunch of people ever! Been with them for years! If I could give them more then 5 stars I definitely would."
We responded:
"Vicki, thanks very much for the great 5 star review. We sincerely appreciate your kind words. Have a great weekend! Bob"
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Chris F

February 14, 2025

5  out of  5
rating by Chris F
"5 stars is not enough, could not be happier with Bob Johnston from State Farm. Their knowledge and professionalism can not be topped. Had to file my first ever claim this year and all of the stress and anxiety that I was carrying was immediately expunged by Bob. Just one conversation and I knew I was in good hands. Bob has been incredibly responsive and I couldn't be happier with SF. Like a good neighbor, State Farm is there!"
We responded:
"Chris, thank you very much for your kind words. I'm glad we were able to help in your time of need. It's my pleasure to help in these types of situations and to stand behind the promises we made when insured your home and cars many years ago. "
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Robert R

September 18, 2024

5  out of  5
rating by Robert R
"Bob and the rest of his staff are extremely helpful with new products, answering questions and most importantly with assistance with claims! I would not insure anywhere else!! They made the home buying process an absolute piece of cake, was the easiest part of buying a home!"
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Eileen Lynam

January 2, 2024

5  out of  5
rating by Eileen Lynam
"Very accommodating and friendly. Took care of my needs quickly."
We responded:
"Eileen, thank you very much for the 5 Star review. We appreciate you taking the time to do this. We all wish you a healthy and happy 2024. Bob"
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David Karkocha

December 1, 2023

5  out of  5
rating by David Karkocha
"Nice customer service."
We responded:
"David, thanks for the 5 Star review and nice comment. We try our best! Have a nice weekend! Bob"
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Taylor Paige

August 22, 2023

5  out of  5
rating by Taylor Paige
"I have been with Bob Johnson since I was 16. Him, Rosemarie and Bella are truly amazing people. Always a friendly voice and always treats me so well. They remember me and care about me. Best insurance company to ever go with. Thank you all!"
We responded:
"Taylor, thanks you for the kind words and 5 Star review. It’s a pleasure to be your go to insurance office ! Enjoy the rest of the summer. Bob "
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Deborah Bradbury

May 16, 2023

5  out of  5
rating by Deborah Bradbury
"Thanks Bob for helping me with what I felt was an overwhelming task yesterday! You sorted it out perfectly for me. I have been in touch with Mary & everything is moving along. Thank to Rosemary too!!"
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Frank White

May 3, 2023

5  out of  5
rating by Frank White
"Great guy and great agent! Staff exceptionally kind & efficient!"
We responded:
"Frank, thanks for the kind words about the office and staff. Hopefully we will all be cheering on the Phillies again this year!. Bob"
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Patrick Bury

April 20, 2023

5  out of  5
rating by Patrick Bury
"Bob and his staff provide quick, professional and friendly service and take time to explain things. Not a call center !! 😊"
We responded:
"Pat, thanks for your great Google review and kind words. We appreciate your continued loyalty and commitment to our office. Have a great weekend and say hello to Fred Garvin for me. "
Profile photo of Cathy Czerwonka

Cathy Czerwonka

April 20, 2023

5  out of  5
rating by Cathy Czerwonka
"Bob Johnston and his team of ladies are the best. Always friendly when I call to pay my bill or ask questions about our insurance. Have had them since 1962."
We responded:
"Cathy, thank you very much for the kind words! We really do appreciate working with such long term State Farm policyholders such as yourself. Enjoy this nice Spring day. Bob"
Profile photo of Barbara Abbott Stauch

Barbara Abbott Stauch

March 28, 2023

5  out of  5
rating by Barbara Abbott Stauch
"I called State Farm because my original agent retired and I was assigned an agent that wasn't local. I wanted someone local to handle my coverage. The person I spoke with was very pleasant and told me exactly what I needed to have my transfer completed. I will be calling back to make an appointment one day next week."
We responded:
"Barbara, thanks for the 5 star google review. Best wishes for a nice weekend. Bob"
Profile photo of Diane White

Diane White

March 28, 2023

5  out of  5
rating by Diane White
"State Farm has insured our vehicles and homes for over forty years. Claims have been settled quickly and easily. Our agent, Bob Johnson, has been particularly helpful in offering coverage for instances of failed sump pumps. While we have been fortunate in not having had this occur, we are reassured knowing our home is additionally protected in the future."
We responded:
"Diane, thanks for giving us this great 5 star rating. It’s a pleasure to help you and your family and keep up with your changing coverage options. Take care."
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ALLAN DAWE

March 24, 2023

5  out of  5
rating by ALLAN DAWE
"Top notch service, they have always gone above and beyond for me. Truly like dealing with family."
We responded:
"Allan, thanks for the nice comments! It’s been a pleasure to work with you all these years. Enjoy that new ride! Bob"
Profile photo of Mary Drew

Mary Drew

June 8, 2022

5  out of  5
rating by Mary Drew
"Rosemary and Bob are the best!!! They care and will go the extra mile for their clients. Highly recommend state farm with Rosemary and Bob - They got your back!!!"
We responded:
"Mary, thank you very much for the kind words. We do our best and are excited that you feel this way about our office. Have an enjoyable weekend and hopefully the rain will hold off. Best regards, Bob"
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sheila newsome

May 18, 2022

5  out of  5
rating by sheila newsome
"Bob Johnston - State Farm is so friendly and helpful with all my questions and insurance needs. I usually deal with Rosemary she is very friendly and knowledgeable."
We responded:
"Sheila, thanks for the very nice Google review and great comments about Rosemary. I'll be sure to share these comments with Rosemary. It's been our pleasure to help with your insurance and we look forward to many more years, Best wishes for a great Summer. Bob"
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Ricki Wittmer

May 12, 2022

5  out of  5
rating by Ricki Wittmer
"Bob has been our agent for over 15 years. He handles our cars, home and life insurance for our children. We can't say enough positive things about Bob and his staff, especially Rosemary. They are very knowledgeable, professional, friendly and extremely helpful. We would highly recommend Bob's agency for any insurance needs."
We responded:
"Ricki, thank you very much for sending is such a sincere Google review. I truly appreciate the kind words about Rosemary and my office. It's been a pleasure to help you with your families insurances and I look forward to many more years of being your State Farm Agent. Best wishes for great and healthy summer season. Hopefully our Phillies will start to hit on a consistent basis like that grand slam last night! Take care. Bob"
Profile photo of Nate Hevener

Nate Hevener

May 6, 2022

5  out of  5
rating by Nate Hevener
"Always friendly prompt and helpful in every aspect of your insurance needs"
We responded:
"Nate, thanks for the taking the time to send in the Google review. We appreciate you allowing us to provide your insurance needs. We look forward to helping in any way possible. Hopefully we will see the sun sometime this week ! Take care, Bob"
Profile photo of Bruce Edwards

Bruce Edwards

May 6, 2022

5  out of  5
rating by Bruce Edwards
"In my opinion the best service you can ask for. The knowledge and hands on attitude is so reassuring. I have been with Bob Johnston for many years and will be for many years to come. I thank Bob and Rosemary for always being there for our family and making us feel valued."
We responded:
"Bruce, thanks for the great 5 Star Google review. It's a pleasure to help you and your family all these years with all your insurance needs. Your commitment to every volunteer organization you get involved in is a long lost art. Our community is better for the passion you bring every day. In addition to that your PSU hats are still the bomb! Hope you and your family have a great summer. Take care, Bob"
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Dinglespa

May 5, 2022

5  out of  5
rating by Dinglespa
"Amazing group to have for you insurance needs. I have never called the office without getting someone kind and intelligent to help me. They feel like family, and I recommend them highly."
We responded:
"Thanks very much for the great review and the nice compliments for Rosemary and Sue! It's important to us to treat everyone kindly and with respect. I sincerely appreciate your recommendations of our office to your friends and family. We will do our best to help them. Hope you have a great Mother's Day weekend. Bob"
Profile photo of Carole Kyle

Carole Kyle

April 28, 2022

5  out of  5
rating by Carole Kyle
"Bob Johnson has been our agent for many years. We love his staff, they are so friendly and helpful"
We responded:
"Carole, thank you for the great Google review. It's been our pleasurer to provide your insurance all these years. Hopefully we can get some sun and better weather soon and get outside and enjoy ourselves. Have a great weekend. Bob"
Profile photo of Natalie Notarianni

Natalie Notarianni

April 24, 2022

5  out of  5
rating by Natalie Notarianni
"We have been with State Farm through Bob Johnston's office for probably close to 20 years. Bob and his staff are always very friendly and helpful and right on the ball whenever we have needed to file a claim. Most of my extended family also has their insurance with Bob's office and have been similarly satisfied. They have been a pleasure to work with over the years. I highly recommend!"
We responded:
"Natalie, many thanks for sending in this very nice Google review. We appreciate you taking the time to do this. It has been our pleasure to help you and your family with all your insurance needs all these years. We look forward to being able to assist you for many more years. Take care. Happy Spring! Bob"
Profile photo of Orin Hollander

Orin Hollander

April 13, 2022

5  out of  5
rating by Orin Hollander
"Always great friendly service"
We responded:
"Orin, thanks for the 5 star review. It's our pleasure to protect you and your family. Thanks for sending the great photo's of the playhouse. Take care and have a nice Easter. Bob"
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terry brindisi

April 9, 2022

5  out of  5
rating by terry brindisi
"Great team!"
We responded:
"Terry, thanks very much for the 5 Star Google review."
Profile photo of Peggy Coyne

Peggy Coyne

April 8, 2022

5  out of  5
rating by Peggy Coyne
"Bob Johnston & his entire staff are wonderful! Bob has always assisted whenever needed and makes himself available at all times. We have been with Bob for approx. 20 years and will never go elsewhere. Can't beat their rates and if you are looking for an agent, Bob Johnston is the agent you want to have."
We responded:
"Peggy, thank you very much for taking the time to send in this great review! It's our pleasure to provide insurance for you and your family. It's easy doing business with nice folks such as yourself. We look forward to many more years of helping in any way possible. Hope you and your family have a great Easter. Best regards, Bob"